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Event logging & reporting | ||||||||||||||||||||||
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Kolibri’s voice, track and handling logger records the system’s entire event history. This log supports the analysis of incidents. With TrackLog, an operator can identify the history of every user’s position. KoliReplay allows operators to play back a user’s last call – eliminating the typical, inefficient “could you please repeat” situation. All data is available for usage in postgreSQL format for reporting and post-event analysis. Typical reporting can be made per radio, per agent (position) and over time. Extensive logging modules on the server, clients and Media Server allow Kolibri Systems to quickly analyse and follow up on system issues. |
Keywords: Voice logging |